Terms and conditions

Disclaimer: educational service, no guarantee of results

CandidateRoom is a training tool for educational purposes only. It helps you prepare; it does not guarantee any outcome. By using the service you expressly acknowledge and agree that CandidateRoom does not guarantee or promise, directly or indirectly: that you will obtain an interview, a job, an internship or an assignment; that you will pass an interview or a hiring process; or any promotion, career advancement, salary increase or other improvement of your professional or financial situation.

Questions, feedback, scores, estimates, model answers and tailored resumes are generated by artificial intelligence from the material you provide. They may be incomplete, inaccurate or unsuited to a particular recruiter, company, industry or country, and they are neither professional, legal, financial or career advice, nor an objective assessment of your skills, nor a prediction of any hiring decision. A high score on CandidateRoom has no value with an employer and says nothing about the outcome of a real interview.

Hiring decisions rest solely with employers and depend on factors outside our control. You remain solely responsible for your applications, your answers in interviews, your career choices and your use of the service. The "+15 points" guarantee attached to certain packs concerns only your readiness score as measured on the platform and is settled exclusively by the refund described in our refund policy; it is in no way a guarantee of employment or of any result outside the platform. Testimonials, examples and figures shown on the site illustrate possible uses and do not guarantee that you will obtain the same results.

Service

CandidateRoom offers AI interview simulations, personalised feedback and help rewriting your resume. Results may contain errors and must be checked. Scores are training indicators, not hiring predictions.

Purchases

Packs are one-time purchases, with no subscription. Price, currency, taxes and the validity period of credits are shown before payment. "One full interview" and "Ready in 7 days" credits are valid 90 days from purchase, the "3 interviews" pack 60 days, other packs 30 days. Credits are personal and non-transferable.

Use

You must hold the necessary rights to the documents you submit. Impersonation and using the service to obtain answers during a real interview are prohibited.

Refunds

Terms are set out in our refund policy, without prejudice to your legal rights.

Liability and governing law

To the extent permitted by law, our liability is capped at the amounts paid during the twelve months preceding the event giving rise to the claim. This cap does not apply to liabilities that cannot legally be limited.

Florida law applies, without depriving you of the mandatory protections and remedies provided by the law applicable to your situation.